Sonic Drive-In

Reviews

• Misti C.

  star star star star star 10 September 2026

  Sunday, 6-9-19 at 6:20 pm I called and Jim  answered the phone.
  (Per Jim he's known by James at other locations)
  What a nice young man!
  I asked him about some options for some food choices on the menu and he both knew his menu like a pro AND delivered excellent phone customer service!
  Today it's rare to call a fast food place or any restaurant for that matter and ask about anything on the phone. Of course we respect people's time as customers but to have someone awesome and patient like him, well, I promised him I'd write a review about my appreciation for his time, kindhearted personality and professionalism.
     ** A LITTLE ENCOURAGEMENT GOES SUCH A LONG WAY! **
  ENCOURAGE YOUR STAFF AND THEY'LL BE GOOD ENOUGH TO WORK ELSEWHERE BUT LOVE WHAT THEY DO ENOUGH TO STAY!
                                               Jim YOU ROCK!
  Misti Colon
  PS: And I called corporate customer service for you, too! Janet answered at corporate so you get recognized, call ref#: 190609-000628

• Tony P.

  star star star star star 6 September 2026

  I happened to be in the area so I decided to eat here after I was done meeting some people. Based on the other reviews I just read I feel very fortunate. After reviewing the menu while parked in a stall I realized you  don't order by touch screen which I did not know at first. You press the red button and then a guy takes your order. Now I knew I was probably going to eat here after my meeting so I read the menu before I even left my house. I guess not all Sonics have the same menu so the double quarter pounder wasn't available. So I ordered the double cheeseburger, medium tots and I decided to try the Oreo cheesecake master shake. The double cheeseburger pretty hefty and piping hot and delicious as hell. The ketchup, mayo and mustard created a dressing that drenched the burger well. All the toppings were fresh. Tots were cooked the way I like them not overdone. The shake was pretty good but should come with a spoon as there was this chocolatey Oreo like substance at the bottom and I had to dig it out with a straw and made a mess.  The food was generally messy but really good. Excellent fast food experience, and when I'm in the area again I will stop in.

• Alex L.

  star star_border star_border star_border star_border 5 September 2026

  I just went to this Sonics location at 4:00 PM today . I ordered food at the sit down place . The server came out forgetting my ketchup . I ended up having to ask three different employees three times to finally get my ketchup because the first two just forgot about it . And to make things worse it was a bit windy and one of the umbrellas flew off and hit me in the back . Luckily it wasn't my head . If I was a little kid I could have gotten hurt . I do not think I will come to this location anymore .

• Valerie L.

  star star_border star_border star_border star_border 4 September 2026

  Just went through the drive thru at Sonic in Middletown and I ordered Tater Tots with cheese it tasted like they were cooked in old grease the whole meal was disgusting. The kids meals were missing toys, their fries were salty as hell $23 for what?

• Debbie R.

  star star_border star_border star_border star_border 30 August 2026

  I'm not really sure how many chances I can give a place. We've been going to Sonic sporadically since we moved to Middletown about 3 years ago. I don't think I have ever received a fully correct and hot order.
  
  I've had experiences in the past where they forgot the hot dog bun. Often the fries are not hot, and the chicken is room temp at best.
  
  Today was the icing on the cake however. I ordered a kids meal, a #6 and an additional order of popcorn chicken. I roll up to the window and give the employee my card, she was very friendly. She hands me a bag, and says we're waiting on one more thing. I take the bag inside my car and it smells like Satan's butthole. Apparently, someone ordered a hotdog with chili onions and pure hell on it.
  
  The employee comes back to the window ready to hand me a giant shake. I tell her this isn't what I ordered, she looks completely flabbergasted. I tell her my order, she tells someone inside. I see a carhop employee roll indoors carrying a tray with a soda, kids apple juice and three bags. (That was my order).
  
  Someone grabs the bags and brings them in the back where I can't see. Another employee refunds the original order and recharges my card the correct amount. Eventually I'm handed three scrunched up bags, at this point I just take the bags and leave. I pull up into the parking lot to just quickly check things look right .. surprisingly, they appear right.
  
  Half way home, my 3 year old asks for a fry. I reach in and grab cold fries. I now know, the bags they brought in the back were not dumped and remade. I reluctantly give my kid the fry, just hoping that no one touched the food.
  
  We get home, I find out there was no juice in the bag for the kids meal, no toy for the kids meal and the cheeseburger was not plain as requested.
  
  TL;DR
  Slow service, consistently wrong orders, cold fries. Save your money, make your own hot dog.